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Frequently Asked Questions

Quick answers to common questions

Which product is right for me? +

If you want all-day hydration and electrolyte replenishment, go for the Hydration Powder. If you need clean energy without the crash, the Energy Powder is your go-to. Not sure? Drop us a message and we'll point you in the right direction.

How do I track my order? +

Once your order has been dispatched you'll receive a tracking link via email. If you have any issues, contact us at support@sipzly.com.

Can I take Sipzly if I'm pregnant or have a medical condition? +

We recommend consulting your physician before use if you are pregnant, nursing, or taking any medication.

Do your products contain caffeine or sugar? +

No caffeine and zero sugar across all our powders. Naturally sweetened with sucralose so they taste great without the crash.

Are Sipzly products vegan and gluten-free? +

Yes. all Sipzly products are vegan-friendly and gluten-free.

What's your returns policy? +

We offer a 30-day money-back guarantee on all orders. If you're not completely satisfied, email us at support@sipzly.com and we'll refund you in full, no questions asked.

How do I use Sipzly powders? +

Add 1 scoop to 14–20oz of cold water, shake or stir until dissolved, and drink. You can have 1–3 servings a day. The scoop is included inside every tub

How long does shipping take? +

We offer free shipping on all orders. Orders are dispatched within 24 hours on business days and standard delivery takes 3–5 business days.

Do you ship internationally? +

Currently we ship within the US only. International shipping is coming soon, follow us on social to stay updated.